What time is check-in and check-out at Joia Paraiso By Iberostar (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
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Joia Paraiso By Iberostar (Adults Only), Puerto Morelos
415US$
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Key details
About Resort
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
- Near beautiful beaches
Perfect
9.2
9.4
4.8
Loved by guests
"The grounds and buildings are truly beautiful."
"The Italian restaurant was the best with some of the tastiest Italian creations, followed by the Japanese."
"We loved spending time on the beach."
Joia Paraiso By Iberostar (Adults Only) is a 5-star hotel designed exclusively for adults, featuring an all-inclusive experience with direct beach access and luxurious amenities. In addition, the hotel offers
Rooms & Amenities
Rooms at Joia Paraiso By Iberostar offer elegant decor, spacious layouts, and premium amenities including air conditioning, flat-screen TVs, and minibars. Many rooms feature
Dining & Beverage Options
Dining options include
Leisure & Recreation
The hotel features three swimming pools suitable for different preferences, including a
Services & Local Attractions
Joia Paraiso By Iberostar provides a well-equipped
Must-do experiences
- Visit the stunning cenote IK Kil for a refreshing swim.
- Savor fresh ceviche at La Playita, a local favorite seafood spot.
- Stroll through Puerto Morelos' artisan market for unique souvenirs.
- Explore Yucatan's history at the Crococun Zoo & Nature Park.
- Join a tequila tasting at Tequila Factory for an authentic experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Romance Villa Private Pool & Butler Service
2 persons
194 m²
2 King Size Beds
Shower
Private pool
room details
Ocean Front Butler Corner Suite
2 persons
60 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Ocean Front Butler Suite Beach Access
2 persons
60 m²
1 King-size bed
Shower
Coffee machine
room details
Pool View Suite
2 persons
60 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Adults only
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Tennis court
- Golf course
- Billiard tables
- Darts
- Table tennis
- Yoga class
Services
- Room service
- Housekeeping
- Car hire
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Saltwater pool
- Seasonal indoor pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Night club
- Entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Treatment room
- Beauty treatment
- Massage
Room features
- Air conditioning
- Mini-bar
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Joia Paraiso by Iberostar, guests are invited to explore a delightful array of dining venues, each showcasing the rich tapestry of global culinary traditions. From sun-drenched breakfasts to enchanting dinner experiences, every meal promises a tantalizing journey through various flavors.
Bellavista
International buffet
Ambiance
Bright and airy with outdoor seating options, perfect for breezy mornings and relaxed afternoons.
Key Offerings
Indulge in hearty breakfasts and light lunches featuring fresh salads and regional dishes, alongside flavorful options like ceviche and lomo saltado. Enjoy a selection of wines to complement your meal.
Reservation
No
Open for breakfast from 07:00 to 11:00 and lunch from 12:30 to 16:00 daily.
Tonis
Mediterranean
Ambiance
Casual yet stylish, ideal for evening gatherings with friends or romantic dinners under the stars.
Key Offerings
Dinner highlights include a menu of exquisite dishes paired with fine wines that elevate the flavors of the Mediterranean cuisine.
Reservation
No
Open for dinner from 18:00 to 21:00 daily.
Venecia
Italian
Ambiance
Charming setting with a taste of Italy, offering a cozy environment for classic Italian dining.
Key Offerings
Savor dishes like creamy risottos, flavorful lasagna, and delightful desserts such as limoncello cream, perfectly paired with regional wines.
Reservation
No
Open for dinner from 18:00 to 21:00 daily.
Haiku
Japanese
Ambiance
An intimate setting with a serene atmosphere, designed for a relaxing dining experience.
Key Offerings
Dinner menus feature traditional Japanese cuisine with an innovative twist, focusing on fresh seafood and fine dining flair.
Reservation
No
Open for dinner from 18:30 to 21:00 daily.
Haiku Teppanyaki
Japanese Teppanyaki
Ambiance
Exciting and interactive dining experience where meals are prepared right in front of guests, creating a lively atmosphere.
Key Offerings
Enjoy a theatrical dining experience with sizzling dishes, showcasing chef skills, and fresh ingredients during dinner.
Reservation
No
Open for dinner from 17:00 to 21:00 daily.
La Brisa
Mexican
Ambiance
Vibrant and vibrant, reflecting the colorful essence of Mexican culture.
Key Offerings
Taste authentic Mexican favorites including ceviche and traditional desserts like suspiro limeño, served in a relaxed setting.
Reservation
No
Open for dinner from 18:30 to 21:00 daily.
L Atelier
International
Ambiance
Cozy and stylish, perfect for elegant dining evenings after a day on the beach.
Key Offerings
Offers a menu featuring a blend of international specialties, focusing on high-quality ingredients and local flavors.
Reservation
No
Open for dinner from 18:00 to 21:00 daily.
Bellavista Dinner
International buffet
Ambiance
Welcoming and relaxed, with stunning views that enhance the dining experience at night.
Key Offerings
A sumptuous selection of dinner items featuring fresh local seafood, grilled meats, and exquisite desserts.
Reservation
No
Open for dinner from 18:30 to 22:00 daily.
Location
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
City landmarks
Golf Course
Golf Club
720 m
Amusement Park
Mayan Water Complex
1.2
km
Landmark
Galaxy
740 m
Landmark
Wedding chappel
1.2
km
Harbour
Punta Maroma
2.1
km
Landmark
Paradise Beach
1.6
km
Landmark
Chapel
2.0
km
Landmark
El Palenque Theater
2.1
km
Landmark
Maroma Beach
2.1
km
Landmark
Playa del Secreto Property Owners Assocation
3.0
km
Beach
Playa del Secreto
3.2
km
Landmark
Dolphin Discovery Playa del Carmen Maroma
3.9
km
Beach
Playa Maroma
3.8
km
Golf Course
El Manglar Golf Course
4.0
km
Landmark
Teatro Vidanta
4.3
km
Landmark
Cirque du Soleil
4.3
km
Nearby
Playa Paraiso Golf Course
30 m
Restaurants
La Plaza Buffet
1.9
km
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort
Explore Puerto Morelos
Activities and Dining Near Joia Paraiso By Iberostar
La Plaza Buffet
25 minutes' walk
A casual dining spot offering diverse buffet options, featuring local cuisine and fresh ingredients. Reservations recommended.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
David
United States,
February
2025
7.8/10
I recently stayed at Iberostar Grand Paraiso and had a mixed experience. The hotel boasts a beautiful resort and impressive amenities, making it feel luxurious. However, my arrival was quite frustrating due to long check-in times and problems with room assignments. While there were some standout dining options, others left much to be desired. Overall, the price felt justified for the clean and spacious facilities, but my stay was marred by a few service issues.
Rooms
8.0
The rooms were spacious, kept extremely clean, and featured breathtaking ocean views. However, we initially faced issues with our room accommodation which detracted from the experience.
Service
6.0
While some staff members went above and beyond, overall service was inconsistent, especially during check-in and dining reservations, which could be frustrating.
Location
9.0
The hotel is located along the stunning Playa Paraiso beach, providing a beautiful setting for relaxation and activities. Its proximity to various attractions and a shopping center is a definite plus.
Dining
7.0
Dining options varied widely; while some restaurants served incredible meals, others had mediocre, inconsistent experiences, particularly at breakfast.
Facilities
9.0
The facilities were impressive, from the pristine pools to the beautiful spa area, making for a relaxing vacation atmosphere.
Pete
United States,
January
2025
9.2/10
I had an incredible stay at the Iberostar Grand, where the service and facilities were top-notch. The resort's beautiful pool and beach made it a perfect getaway. However, I did encounter some issues with dinner reservations and bar service that could use improvement. Overall, it was a fantastic experience that I'd love to relive!
Rooms
9.0
The rooms were spacious and equipped with a fully stocked minibar, whirlpool, and large balconies for a relaxing view.
Service
10.0
The service was extraordinary, with staff always ready to cater to our needs; they even provided thoughtful touches like a bubble bath and chocolates.
Location
10.0
The location along Playa Paraiso is stunning, making it an ideal spot for beach lovers.
Dining
8.0
While the variety of dining options was excellent, I faced challenges with securing dinner reservations due to low occupancy, leading to some early dining times.
Facilities
9.0
The facilities, especially the pool area, were beautifully maintained and provided a relaxing experience.
John
United States,
December
2024
9.4/10
This resort offers a fantastic, laid-back experience with its clean and well-maintained grounds, luxurious amenities, and superb service from friendly staff. The spacious rooms with stunning ocean views add to the overall enjoyment, though the dining options, particularly for breakfast, could use some enhancement. The beach and pool areas are delightful, but the lack of shade by the pool was a bit of a drawback.
Rooms
10.0
The rooms were spacious, comfortable, and offered spectacular ocean views from the large balconies.
Service
10.0
Service was consistently excellent, with attention to detail from the groundskeepers, waitstaff, and housekeeping, providing exceptional hospitality.
Location
10.0
The resort is ideally located along Playa Paraiso, making it convenient for beach access and various activities.
Dining
8.0
Dining options were plentiful and mostly excellent, however, I found the breakfast options could be improved to add more variety.
Facilities
9.0
The infinity pool and well-appointed spa facilities provided excellent opportunities for relaxation, although shade at the pool was noticeably lacking.
Irving
United States,
November
2024
8.4/10
We had a wonderful experience for our wedding at the resort, where we indulged in luxury like the presidential suite and attentive butler service. The wedding coordinator was phenomenal, making our day special, but we faced major issues with transportation arrangements from the call center that impacted our guests negatively. Overall, it was a magical stay, but the hiccups with the transfer service were quite frustrating.
Rooms
10.0
The presidential suite was amazing, spacious, and well-appointed, truly making our wedding feel luxurious.
Service
8.0
The butler service was outstanding, with staff always anticipating our needs and going above and beyond, but the initial transportation experience was unfortunately lacking.
Location
9.0
The location was beautiful and included stunning views that added to our special day.
Dining
7.0
The dining varied; while most meals were delicious, Tony's was a significant disappointment until the chef stepped in to save our wedding dinner.
Facilities
8.0
The resort facilities were top-notch, with great amenities that enhanced our stay, but the noise from nearby construction was a minor annoyance.
Edward
United States,
October
2024
9.2/10
I recently had an unforgettable experience at this all-inclusive resort! The beautiful property and incredible service truly made our stay special. The food was varied, but some dining options were just average. The stunning beach and well laid-out pools provided the perfect atmosphere for relaxation and fun. Overall, it's great value, but communication about reservations could be improved.
Rooms
10.0
Our room was spacious and impeccably clean, featuring a jacuzzi tub on the balcony and a fully stocked mini-bar.
Service
10.0
Service was outstanding, from the groundskeepers to wait staff, all the employees were eager to assist and provided excellent service.
Location
10.0
The resort is nestled along a beautiful stretch of beach in Riviera Maya, which makes it a prime location for relaxation.
Dining
7.0
While the breakfast and lunch buffets had a wide variety of options, the dining experience was a bit hit or miss; I found some restaurants underwhelming except for L'Atelier, which was exceptional.
Facilities
9.0
The facilities were fantastic, with beautifully designed pools and activities galore. The spa experience was also a major highlight!
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Joia Paraiso By Iberostar (Adults Only) serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Number of rooms:
22
Former name
iberostar grand paraiso (adults only)
FAQs
About Joia Paraiso By Iberostar (Adults Only)
How far is Joia Paraiso By Iberostar (Adults Only) from Cancún International Airport?
It is 39 km from Cancún International Airport.
Is there parking available at Joia Paraiso By Iberostar (Adults Only)?
Public parking is available on-site for free without reservation.
What dining options are available on-site at Joia Paraiso By Iberostar (Adults Only)?
The hotel features 8 on-site restaurants, including Bellavista for lunch and Tonis for dinner.
Does Joia Paraiso By Iberostar (Adults Only) have a fitness center?
Yes, a fitness center is available for guests.
What types of pools are available at Joia Paraiso By Iberostar (Adults Only)?
The hotel offers a heated saltwater pool that is open all year.
What amenities are included in the rooms at Joia Paraiso By Iberostar (Adults Only)?
Rooms include air conditioning, a flat-screen TV, a coffee machine, and a writing desk.
What nearby attractions are accessible from Joia Paraiso By Iberostar (Adults Only)?
Nearby attractions include Playa Paraiso Golf Course (approximately 0.5 km) and Dolphin Discovery Playa del Carmen Maroma (about 10 minutes' drive).
What wellness services are available at Joia Paraiso By Iberostar (Adults Only)?
The hotel features a spa, hot tub, and sauna available for relaxation.
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